Shipping policy
Shipping Policy
Order Processing
At C’C Cawazze Curly’s, every order is prepared with care to ensure your hair arrives in the best possible condition.
Please allow approximately 3–5 business days for standard order processing before dispatch.
Customised wigs, personalised orders or products requiring additional preparation may require approximately 3–5 additional business days. Where applicable, we will communicate any significant additional processing time to the customer.
Business days do not include weekends or UK public holidays.
UK Shipping & Delivery
After your order has been processed and dispatched, UK delivery usually takes approximately 2–5 business days.
Available shipping options and applicable delivery charges will be displayed at checkout.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where tracking is available.
International Shipping & Delivery
International delivery after dispatch usually takes approximately 5–15 business days, depending on the destination, courier and customs processing.
International customers are responsible for any applicable customs duties, import taxes or other charges imposed by their country, unless otherwise stated at checkout.
Customs procedures may occasionally cause additional delays outside our control.
Please note: All processing and delivery times provided are estimates and are not guaranteed. Delays may occur during busy periods, public holidays, customs processing or due to circumstances outside our control.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you notice an error in your shipping information, please contact us at ccawazze.curlys@gmail.com as soon as possible.
Once an order has been dispatched, we cannot guarantee that the delivery address can be changed.
Lost, Delayed or Damaged Parcels
If your tracking information shows an unusual delay, your parcel arrives damaged, or you believe your parcel may be lost, please contact us at ccawazze.curlys@gmail.com with your order number so that we can assist you and, where appropriate, raise the matter with the courier.
Nothing in this Shipping Policy affects your statutory consumer rights.
Contact
For any questions regarding shipping or delivery, please contact us at:
Last updated: 18 August 2026